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Affiliate Program - Frequently Asked Questions Affiliate Program - Frequently Asked Questions
Pearls Online Shoppe has compiled this info so that you may be better informed about our affiliate program.
If you have any questions please Contact Us for more information.


Frequently Asked Questions

 

Im a wholesaler, can i purchase product via affiliate link?


No. You cannot purchase via Affiliate link. We will cancel your order if you have already made purchased.

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How does the Pearls Online Shoppe's Affiliate Program work?

 

As an affiliate you would be provided with banners or text links to be placed on your web site along with source code. When one of your customers clicks on the banner or text link that is placed on your site they will be taken to the Pearls Online Shoppe web site. If they purchase online during or up to 30 days after a visit from your site you earn 7% of the product price. In addition, as an affiliate, you may sign up your own Pearls Online Shoppe affiliates and receive an additional 2% on any sales your "2nd Tier" affiliates (downline) make! There is no fee to participate the affiliate program, and all affiliates will be paid within 30 days of the end of each month that their account reaches its minimum balance of RM50.00.

Please note that cheques will be mailed out to every affiliate within 30 days of the conclusion of every month that their account reaches its minimum balance of RM50.00.

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What are my responsibilities as an affiliate?


You are responsible for:
• Creating accurate links to our site so we may track your sales
• Adding the domain of your site to our database
• Displaying our logo in a prominent place on your site
• Ensuring that your web site contains material that is appropriate for an affiliation with Pearls Online Shoppe.

We are responsible for:
• Order Processing
• Delivering Products
• Providing Superior Customer Service
• Paying You Commissions

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How do I set up links at my site?


Once your application has been approved, you will receive a confirmation e-mail with login information to access the affiliate login page located at http://www.pearls.com.my. After you log in, you will be redirected to the affiliate start page. Click “Affiliate Banners” to access a page containing our promotional materials.
Once you have picked the banner(s) and links(s) that you wish to use, simply copy the unique PHP code provided below each, and paste it onto your web site or ad delivery software. This only takes seconds and you do not have to be a programming guru to do it!

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How do I keep track of commissions and monitor my statistics?


You may keep track of your commissions through the "Payment Report" page, accessed through a link provided the affiliate start page. For more a more detailed analysis, click the “Affiliate Reports” link on the affiliate start page, where you can sort activities by Clickthrough Report, Sale Amount, Amount Earned, Referral URL and Date.

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Can I receive a commission on products I order?


If you are not our Wholesaler, YES! Unlike most affiliate programs, we do allow this, provided your personal sales qualify to receive a commission.

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How do you track my referrals?


We use cookies to track your sales. Specifically, your unique affiliate ID is embedded in the PHP code we provide in the affiliate administration area. When visitors follow these unique links, a unique tracking cookie is placed on their computer. This is the only way we can track purchases. Each cookie is kept active for a 30 day period. This means that if someone clicks on your banner, leaves our website, but returns within 30 days or less and places an order, you STILL receive commission for the sale!

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How much does it cost to join?


There is no cost to participate in our affiliate program. However, we are only seeking affiliates who are interested in taking this program seriously and earning commission. We invest a lot of resources supporting our affiliates, and therefore not all applications are approved.

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Whom do I contact if one of your links is broken?


As technical difficulties do occasionally arise, if you encounter a banner or text link that is broken, please notify us at affiliate@pearls.com.my. We will resolve the problem as quickly as possible.

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What is a qualifying sale?


In general, most sales will qualify to receive a commission. The criteria for a sale to be considered qualifying are:
Customer’s web hosting account must remain active for at least 37 days.
Customer must have tracking cookie of affiliate at time of order (we are unable to track sales resulting from visitors who block our cookies).
Sale must not be fraudulent.

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